Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days.
Orders are not processed or dispatched on Sundays or public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email along with tracking information.
Shipping Within India
Delivery Time
Orders within India are typically delivered within 3–7 business days after dispatch, depending on your location.
Delivery times may vary slightly during peak periods, public holidays, courier disruptions, or other circumstances beyond our control.
Shipping Charges
Free shipping is available on all orders across India.
Cash on Delivery (COD) is available with an additional ₹50 handling fee.
International Shipping
TRILOKA ships to selected international destinations.
Delivery Time
International orders are typically delivered within 14–21 business days after dispatch, depending on the destination and customs processing.
Delivery times are estimates and may vary due to customs clearance, local courier operations, public holidays, weather conditions, or other circumstances beyond our control.
International Shipping Charges
International shipping charges are calculated based on the destination and will be displayed at checkout before payment.
Customs Duties & Import Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
These charges are not included in the product price or shipping charge and, where applicable, are the responsibility of the customer.
TRILOKA does not control these charges and cannot determine their amount in advance.
Order Tracking
Tracking information will be provided by email once your order has been dispatched.
You can track your shipment using the tracking link provided.
For international orders, tracking updates may vary depending on the destination country and local delivery partner.
Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to:
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High order volumes
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Courier network disruptions
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Weather conditions
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Public holidays
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Customs clearance for international orders
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Other circumstances beyond our control
We appreciate your patience in such situations.
Incorrect or Incomplete Address
Customers are responsible for providing complete and accurate shipping information at checkout.
TRILOKA is not responsible for delays, failed deliveries, or returned shipments resulting from incorrect or incomplete shipping information provided by the customer.
If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply if the customer requests the order to be shipped again.
Contact Us
For questions regarding shipping or delivery, please contact: